This is my new project to fight the ever increasing costs of computer work. I am a Tier 3 helpdesk technician and am certified by Comptia and Dell. I served in the US Army as an IT specialist and have been doing pc repairs for years.
Tier III is my way of giving back. After seeing some of the prices offered by many repair shops for things that I consider to be quick and painless fixes I decided the best way to fix the problem is to let the consumer know the solution and get it to them without emptying their wallet.
Give me your problems, and if I can save you a trip to the repair shop, and possibly some major cash; then I have done what I set out to do.
Saturday, May 28, 2011
Welcome to Tier III...
Tier III offers a place to get exactly what you want from a helpdesk, straightforward answers and free technical assistance without the hassle of going to a pc repair shop. In the real world I work as a Tier 3 helpdesk technician for the federal government and have been fixing pc's for a long time. If you have questions I will answer them, if I don't know then I'll figure it out, either way your gonna save the time and money it takes for a repair shop. Feel free to post your questions and I will answer all of them in the order their received.
Welcome to your new helpdesk, Tier III...
*update- you may notice the same thing is on the top of the homepage, just seemed like a better place for it.
Welcome to your new helpdesk, Tier III...
*update- you may notice the same thing is on the top of the homepage, just seemed like a better place for it.
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